Terms and conditions

Terms and conditions

Please read the Terms and Conditions of Service by SE Vietnam carefully before submitting your online application form. By clicking on the box “I have read and agree to the SE Vietnam legal terms and conditions” in the online application form, you agree to the following terms and conditions.


The student is solely responsible for arranging and paying for their own travel, specifically including all airfares and/or other fares to and from Vietnam as well as any other travelling expenses out of the host city in Vietnam. SE Vietnam will provide the student with local transportation guidance to go around within the host city. It is the responsibility of the student to carry all necessary documents when traveling abroad. While SE Vietnam may advise the volunteer on required travel documentation, SE Vietnam is not responsible for any supporting documents necessary for the student’s travel needs or other purposes. Students are responsible for ensuring their travel documents are up to date and valid for travel.

It should be noted that independent travel outside of the host city is undertaken entirely at the student’s risk. If the student plans to travel independently away from his/her program site, it is mandatory to notify SE Vietnam of the plans including where to go, when to come back and how SE Vietnam can contact the student when he/she is travelling. Also, the student is expected to inform SE Vietnam upon his/her coming back so we all can know he/she is safe.


SE Vietnam does not provide the student with insurance in our standard program. Travel insurance is mandatory for every student, and the student will purchase this prior to his/her departure for Vietnam. The student is solely responsible for evaluating and determining the type, extent and levels of any insurance plan he/she needs and desires for his/her planned travel period. However, it must cover their entire travel period.

In case the student would like SE Vietnam to support with the insurance, we are willing to provide the service of insurance purchase.

Program Fees

Details of the program fees are set out on our website. Program fees paid by bank or wire transfer will need to have transaction costs covered by the student. No registration fee is included but all programs require a non-refundable deposit of 500 USD after the Initial Consultancy Meeting unless specified by SE Vietnam. Normally the total fees are expected to be submit 8 weeks before your arrival.

  • Full Package: 500 USD deposit must be submitted within 2 weeks after receiving Conditional Offer Letter from SE Vietnam after the interview. Total fee must be submitted to SE Vietnam 4 weeks before program start date
  • Placement only: 700 USD placement fee must be submitted within 2 weeks after receiving Conditional Offer Letter from SE Vietnam after the interview.

An additional 150 USD will be charged to applicants who fail to submit full program payment by due date as expressed on the acceptance letter.

We reserves the right to alter fees at any time due to currency fluctuations and/or fee changes with its partner companies.

For those who apply for SE Vietnam programs via our partner institutions, please check with them for the payment policies.

For individual applicants, it should be noted that the information on payment procedure shall be sent directly to each one via the provided email address.

Refund Policies

The 500 USD program deposit is only refundable in the event an internship/study placement cannot be found.

If the applicant withdraws from the program for any reason 60 days prior to the program start date, a refund of all other fees will be given except for the program deposit.

If the applicant withdraws 30 – 60 days prior to the program start date, (s)he will not be refunded 50% of the total program cost in addition to the program deposit. Please note that housing deposits and housing payments are non-recoverable during this period.

If the applicant withdraws fewer than 30 days prior to his/her program start date, there will be no refund.

About accommodation: if interns do not satisfy with the housing that SE Vietnam arranged before, the budget for housing can be refund with an amount of 200 USD/month. In that case, interns will be responsible to pay the deposit and the first month’s fee on their own. If the interns stay for more than 1 month then would like to change the housing, they are responsible to pay for the used months on their own.

Change of Dates and Duration

Once registered and before they begin their trip with SE Vietnam, the student is entitled to change their start date and duration once, at no additional cost. If they need to change their start date, duration a second time they will be required to pay an administration fee of 50 USD for each change they make. Program changes within seven days of the student’s start date will incur an administration fee of 150 USD.

Personal Risks

The student acknowledges and accepts the responsibilities and risks associated with their agreement to travel to, temporarily live in a developing country. Such travel can be often hazardous and involves a certain degree of risk, inherently dangerous activities and personal perils to the student, both foreseen and unforeseen, all of which are fully accepted by and solely assumed by the student. Therefore, SE Vietnam including any and all of its employees, managers, directors, shareholders, partner organizations and host universities are not liable, to the maximum extent of the law, for any loss or harm the student or associates may suffer, including but not limited to loss caused directly or indirectly by:

  • Personal injury;
  • Emotional injury;
  • Death;
  • Illness or disease;
  • Damage to or loss of property;
  • Hostage situations; or
  • War or terrorism.


The student agrees to indemnify SE Vietnam against any and all liability which SE Vietnam incurs arising directly or indirectly out of, or in connection (in any way) with, the student’s travel to and living in Vietnam.

Drug and Alcohol Use

The student must abide by the rules put in place by SE Vietnam’s partner organization, host university and host family in regards to alcohol consumption. Drug use (unless prescribed by a doctor) is strictly prohibited and will result in instant dismissal from the program with no refund.

Sexual issues

No sexual intercourse with local people under the age of 16. Otherwise you shall have to take legal responsibility.

Never have friends of the opposite sex sleeping in your room at homestay. Friends will only be allowed to stay overnight with the family’s permission, which should be requested in advance.

There will be some specific rules set by the organizations the student work for, especially in Education, which may forbid hug and kiss in class. The student is required to read and strictly follow those organizational rules.


The student agrees to comply with the partner organization or host university’s code of conduct and waiver.

SEVN reserves the right to use feedback and images provided by students for website materials such as testimonials.

SEVN provides a service connecting students to partner organizations and host universities in Vietnam. You agree that SEVN is not liable for any actions or omissions of any partner organization and host university.

To the full extent permissible at law, all representations, terms, warranties, guarantees, or conditions whether implied by statute, common law or custom of the trade or otherwise, including, but not limited to, implied warranties and guarantees, are excluded.

Notwithstanding anything else contained in any agreement, the liability of SEVN to the student shall not in aggregate exceed the amount of the deposit paid by the student.

This website is presented solely for the purpose of promoting SEVN services and those of SEVN’s partner organizations and host universities. This site is controlled and operated by SEVN from its offices in Vietnam. SEVN makes no representation that materials in the site are appropriate or available for use in other locations.

Those who choose to access this site from other locations do so on their own initiative and are responsible to the extent local law is applicable.

SEVN does not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of the materials in this site or the result of their use.

SEVN and its partner organizations and host universities reserve the right to remove the students from the program.

All dates and times referred to in these terms and conditions are based on Vietnam Standard Time.

Force Majeure

SEVN has no liability for any lack of performance, unavailability or failure of the services or its website, or for any failure of SEVN to comply with these terms and conditions, where the same arises from any cause reasonably beyond the control of SEVN.

Governing Law

These terms are governed by the laws of Vietnam.

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